GENERAL TERMS AND CONDITIONS
(ALLGEMEINE GESCHÄFTSBEDINGUNGEN)

PRICES AND SERVICES INCLUDED

Prices are on a per person, per day basis and include our generous breakfast buffet with area specialties, as well as all taxes, duties and local fees.

BREAKFAST HOURS:

Monday through Friday                7 to 10 am
Saturday, Sunday and holidays            8 to 10 am

Should you prefer to sleep in or will want to rise early, just let us know.

RECEPTION DESK

Monday through Friday            7-11 am    and        3-8 pm

Saturday, Sunday and holidays        8-11 am     and        as posted


DOGS/HOUSEPETS

Your 4-legged family members are of course welcome as well, except in the breakfast area. We charge 7€ per pet per day, including ‘breakfast’. Don’t forget to bring your doggy’s basket and blanket. Please let us know when making your reservations, whether you will be bringing a pet with you.

ARRIVAL

Your room is at your disposal on the day of arrival from 3 pm. Should you require your room earlier, please inquire at the reception desk.


Should you be arriving after 8 pm, you will find your key, on presentation of a code agreed on with the hotel, in a safe available for this purpose. Just let us know in case of late arrival.

DEPARTURE

Please vacate your room at the latest by 11 am.

PAYMENT

We are pleased to accept cash, Visa or Mastercard as well as your EC-card with ATM privileges.


CANCELLATION FEES

…or for those times when nothing goes as planned…

Up to 28 days before the beginning of your journey        no cancellation fee
27 – 15 days prior to the beginning of your journey        20%
14 – 7 days prior to the beginning of your journey         45%
6 – 1 day prior to the beginning of your journey         75%
Less than 24 hours notice or no show            100%


The percentages given refer to the total price.